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We are referring to Not only customers but your employees too. The key to success is superior 'internal & external' customer service. The costs are huge. How you lead your team is critical.
Regardless of your organization, Publicly Traded. Privately held, NFP, a Trust or Foundation... Data, metrics, reports, top line, bottom line...Cash Is King. Do you understand the real power of Cash in your business?
This might sound like a catch all topic... & it is! Nothing should be off limits. We view your operations as an opportunity to help make your total business more efficient, accountable, and profitable.
STRATEGY, TACTICS, RESULTS.
Our professional team includes three MBAs, a security & risk mitigation specialist, and two operation/finance gurus. We have special expertise in due diligence, valuations, training, turnarounds and retention.
Regardless of your organization's size and tenure, you have a Vision of where you want to see it proceed in both the short & long term.
Everyone has challenges, concerns and roadblocks, a laundry list that range from cash flow, sales, ever changing technology, personnel issues, as well as, risk mitigation & of course profitability!
That Direction might be crystal clear. Other times the Vision is foggy.. Knowing your limitations, being open minded & capitalizing on outside talent can make all the difference!
Are your Sales Reps - Hunters or Farmers? What does your business need?
Any united sense of urgency?
Is there real accountability?
Is your Sales Plan linked to other metrics in your firm?
Your company is definitely unique,Your problems are not.
Regardless of your industry or specialty, i.e. distribution, manufacturing, retail, med device, construction, labor services, E-commerce, NFP or fashion; cash flow, cost control, sales growth, customer & employee retention are common land-mines everyone struggles with.
ProCXO4U takes a hands-on approach finding the issues & most importantly, the root causes. Next allow ProCXO4U to implement solutions.
We identify the root causes & professionally advise ownership / executive management of our reccommendations.
is usually process driven.Change is toughest at the top if...1. There is only limited / no buy-in,
2. Egos or Feelings get in the way, OR 3. Control is concern.
We strategize with management, discuss required resources, provide a time table with regular reviews & take a hands-on role to see that solutions are truly implemented